Payment Information

Company Registration no:415868205

VAT Registered: GB 574 976527 41

Address

Dynamic Vines

Unit 5, Discovery Business Park, London SE16 4RA 

Contact Details

0207 064 6841

[email protected]

Copyright ©2018 Dynamic Vines Ltd

 

How does direct debit work?

By signing up to our Dynamic Vines Membership, or subscribing to our monthly/quarterly delivery of seasonal boxes, you authorize Dynamic Vines to initiate a direct debit of a selected amount to the bank account indicated. You must provide us with complete and accurate payment information at the time you agree to pay a recurring monthly/quarterly payment. Account and card details are fully protected, we don’t have any access to them.

Payment for your automatic payment can be made by credit or debit card. Please note that American Express cards are not accepted.

Your payments will be taken on a rolling basis and your automatic payment will continue unless and until it is ended by either you or us. Dynamic Vines will cancel a direct debit payment in case any suspicious transactions are detected. Dynamic Vines will decline responsibility for any suspected fraud. 

Dynamic Vines will automatically cancel any subscriptions if direct debits are rejected by your bank and can’t be honoured.

 

Direct debit key dates:

  • The first payment of £5.00 will be taken on the registration date 
  • Following payments for the Dynamic Vines Membership will be taken on the 5th of every month (for example, if you subscribe to Dynamic Vines Membership on the 12th of September, you will be charged £5 on the 12th of September and then your next payment will be on the 5th of October etc.)
  • Payment for the Seasonal Box will be taken on the day of purchase, and every 3 months from that day 

 

How do I cancel my subscription?

It's very easy! Automatic payment can be cancelled at any time from your "My Account" page. You could also send us an email to [email protected] or call 0207 064 6841.

We will confirm your cancellation in the next 5 working days. It will take up to 14 days in total to cancel your direct debit.

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